LIC Issues Warning Against Fraudulent Calls and Phishing Attacks

The Life Insurance Corporation of India (LIC) has issued an important notice to its policyholders, warning them against fraudulent calls, phishing scams, and fake messages. In a public advisory, LIC cautioned customers to be vigilant and avoid sharing any personal or financial details with unverified sources.

Key Warnings from LIC

LIC has emphasized that it will never contact its customers through calls, SMS, emails, or WhatsApp to verify KYC (Know Your Customer) details. The company clarified that such communications should be regarded as potential scams. Customers are advised to stay cautious and refrain from responding to unexpected calls, messages, or emails requesting sensitive information such as:

• Personal details
• Banking information
• Policy-related data
• OTPs (One-Time Passwords)

Steps to Protect Yourself from Fraudulent Calls

LIC has provided essential guidelines to help its policyholders protect themselves from scams:

1. Do not share personal information: Never disclose personal or banking details, policy information, or OTPs to unknown callers or sources.
2. Avoid clicking on phishing links: Be cautious about fake emails or messages with suspicious links. Do not click on any such links to prevent malware or data theft.
3. No KYC verification via calls: LIC does not ask policyholders for KYC verification through calls, SMS, or emails.
4. Avoid answering unknown calls: Do not engage with or answer calls or messages from unverified or suspicious sources.
5. Make payments to verified accounts: Never send money to personal or unofficial accounts. Always make payments to recognized, official LIC accounts for security.

What to Do If You Receive Suspicious Communication

LIC encourages customers to report any fake messages or calls related to its services immediately:

• Report fake LIC-related messages: Forward such messages to spuriouscalls@licindia.com.
• Report online frauds: In case of online fraud, policyholders should immediately report the incident to the National Cyber Crime Portal or call the cyber crime helpline at 1930.LIC’s Official Contact Information

LIC has provided official channels for customers to reach out for assistance:

• WhatsApp Assistance: Send “Hi” to 8976862090.
• Call Center Helpline: Call (022) 6827 6827.
• SMS Support: Send “LICHELP” to 92224 92224.

LIC is committed to safeguarding its customers from fraud, and these precautions are vital to ensure policyholders’ personal and financial security.

Conclusion

In today’s digital age, fraudsters are becoming increasingly sophisticated, and LIC’s warning highlights the importance of being vigilant. Policyholders must stay alert and follow the guidelines shared by LIC to protect themselves from scams. By knowing the signs of fraudulent activity and understanding the official channels of communication, LIC customers can ensure their sensitive information remains safe.

Frequently Asked Questions (FAQ)

1. What should I do if I receive a suspicious call or message claiming to be from LIC?

If you receive a suspicious call or message, do not share any personal, policy, or banking details. You should report the message to spuriouscalls@licindia.com and report any online fraud immediately to the National Cyber Crime Portal or call 1930.

2. How can I verify if a communication from LIC is genuine?

LIC will never request KYC verification via phone, SMS, email, or WhatsApp. Always use official channels to contact LIC, such as their helpline or WhatsApp number.

3. How can I contact LIC for assistance?

For assistance, you can contact LIC via:

• WhatsApp: Send “Hi” to 8976862090
• Helpline: Call (022) 6827 6827
• SMS: Send “LICHELP” to 92224 92224

4. What personal information should I avoid sharing over the phone or online?

Avoid sharing any sensitive information like bank details, policy numbers, OTP, or any other personal information with unknown callers or online sources.

5. What should I do if I’ve already shared my details with a fraudulent caller?

If you suspect you’ve shared your details with a fraudster, immediately contact LIC through their official communication channels and report the issue. You should also report the incident to the National Cyber Crime Portal for further assistance.

Click here to learn more.